New Provider ePrescribe ID Proofing Job Aid

Overview:

Electronic prescribing (eRX) is a highly regulated process. As a result, you must complete the identity proofing (IDP) authentication process in order to ePrescribe in OneView.


NOTE: Providers credentialed before March 1, 2024, were automatically set up in Rcopia.  The IDP process is required if the provider was credentialed after that date or if any issues arose during the automated process.


What You’ll Need

To get started in verification process, you will need: 

  • Your medical credentials (State medical license, NPI (personal), and DEA number)
  • Access to a mobile phone to receive text messages, scan QR codes, and take photos
  • A valid government-issued photo ID (driver’s license, state ID card, or a passport)
  • A credit card in your name

ID Proofing Process

The steps below will guide you through the one-time process of ID-proofing yourself.


To complete the ID verification process:


  1. Access your email and open the IDP invitation email from infinidadmin@drfirst.com

NOTE: Dr. First, DaVita’s ePrescribe vendor partner, sends the email, not DaVita.


  1. Click the Enroll now link to begin the IDP process

  1. Select the appropriate ID proofing option

NOTE: If you previously completed identity proofing, you could skip the process using the existing authentication credentials option.


  1. Record the temporary password code

  1. Click Continue

NOTE: You have24 hours to complete this process.  Use the temporary password code to re-enter your session if you cannot complete it or need to start over.


  1. Accept the InfinID Application Terms of Use

  1. Enter your personal information

NOTE: The fields with a red asterisk are required. Experian will use the personal information to verify your identity.


HELPFULTIPS WHEN ENTERING YOUR PERSONAL INFORMATION:


  • Leave out any periods and special characters when entering your address. 
  • Include YOUR MOBILE PHONE NUMBER. Experian will send a text message with the IDP transaction number.  If Experian can not verify your mobile number, they will mail you a letter with your IPD transaction number, which takes approximately 5-7 business days.
  • Enter a credit card number to increase the chances of passing IDP.  It must be your personal VISA or MasterCard.  Only the first 8 digits are required, and no charges will be applied.

  1. Click Continue

NOTE: Three security questions about your financial history may appear after clicking continue.  Select the applicable answers and then click Continue.


  1. Scan the QR code from your mobile device to continue the process

NOTE: DO NOT CLOSE this screen.  You will return to this screen after completing the mobile portion of the process.

  1. Click Let’s get started

  1. Select the type of document to use to verify your identity

  1. Photograph your identifying document (front and back)

  1. Take an image of yourself (“selfie”)

TIP: Take a selfie without glasses.


  1. Return to the screen where you scanned the QR code

  1. Click Check Status

NOTE: You will receive an email and text if you pass the identity proofing.  The email contains a verification code needed to complete the IDP process.  The verification code is only valid for 7 days.  If you do not pass, you will receive a letter on how to proceed.


16.  Open your confirmation email and click the link to enter your verification code


17.  Enter your verification code and click Continue

18.  Log in to OneView and complete an eRx for a patient


NOTE: Completing an eRX will auto-activate your account. This must be done within 7 days of your ID proofing.  Otherwise, you will need to REPEAT the identity-proofing process.   


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