Where can I get assistance logging into OneView?

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Login Assistance

The Need Help? link is available for providers and DaVita teammates who need assistance to login into OneView.

The Need Help options for providers are Forgot Username, Forgot Password, Change Password, Update Security Questions, and Update Secondary Authentication. Login-NeedHelp-Options.png

Click on the option needed and then enter the required fields to complete the process.  

Non-provider practice users can click “Trouble Signing On?” from the Login screen if the temporary password has expired or they need account recovery. Login-TroubleSigningIn.png

Support

Email PhysicianSupport@davita.com or call 844-382-7497 (option 2). Support hours are Monday through Friday, 7:00 am - 8:00 pm ET. 

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