Granting Staff Access to OneView

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A physician or staff member with Practice Super User access can give non-provider practice users limited read-only access to OneView. The ability to assign limited read-only access is available after the provider has completed the practice association process.

Steps to Add a Staff Member

Click here to view the steps

  1. Select Settings > Practice from the left navigation menu
Navigation-Settings-Practice.png
  1. Click +ADD in the Practice Staff area
Settings-Practice-Staff-Add.png
  1. Complete the required fields

NOTE: Enter the email address associated with your practice. Do not enter the non-provider practice user’s personal email address.
  1. Click the SUBMIT button
Settings-Practice-Staff-Add-Save.png
Please note

Billing access is granted by default. Additional permissions are available for specific functions.

Access Settings

Billing This setting is granted by default and allows access to the Monthly Visit Summary and other Reports.
Clinical This setting allows users to view the patient chart and encounter PDFs.
Practice Super User This level of access can assign and remove covering rights, edit the practice address, add staff members, terminate non-provider practice users, and access all available modules.
Non-Clinical *Available in a future release

Steps to Grant Additional Access

Click here to view the steps

  1. Click the Access Setting tab under Settings > Practice from the left navigation menu
Settings-Practice-AccessSetting.png
  1. Select the appropriate access

PracticeStaffAccessSetting-Titles.png

  1. Click the Save button
Settings-Practice-AccessSetting-Save.png

Registration Confirmation

The non-provider practice user will receive a registration email from no-reply@davita.com after their information is submitted. This registration expires 7 days later, and a blue Pending banner will show how many days are left.  If the registration expires, the user will be removed and must be re-added by the physician or practice super user.

After registration, the non-provider practice user will receive an email containing the OneView link, their username (email address), and a temporary password valid for 24 hours. During the first login, the user must enter the username and temporary password, then they will be prompted to change their password.

Content on this site is for informational purposes only and does not represent actual patient data.

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