Comms Hub on Mobile

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The Comms Hub may contain alerts, content items, or call to action communications.

Access

Comms Hub task are found on the Home feed and under Menu > Comms Hub. Communications received are based on the user’s role, Palmer/Division, or specific NPI.

The Comms Hub contains communication cards applicable to the user. The feed displays the communication cards by date in descending order. Scroll up and down to view the full list of communication cards.

Unread Messages

Unread messages will have an orange band on the left side of the card. All items have a category tag, title/subject, summary, and expiration date on which the card will automatically be removed from the list. The communication card expires on the expiration date set on the communication which can be a max of up to six months unless bookmarked.

To read a communication card, tap to expand it and read the full message. You will have the option to reply, bookmark, or to mark whether or not the message was helpful, as well as view attachments, if applicable.

Bookmarks

The bookmarked item will be visible with the icon and will auto-expire after seven years. To remove the bookmark, tap the bookmark icon again. After removing the bookmark, the content will not appear under the Bookmarks category.

Categories

Category icons are located above the communication cards and can be tapped to filter the list of communications by that category. The categories are listed below.

Category Description
All All communications
Bookmarks Bookmarked communications
Unread Unread communications
Clinical Clinical Quality and Excellence
Gov’t Government Affairs
Home Home Modality
Other Other
Patients Patient Engagement
Policies Policy and Procedure
OCMO OCMO (Office of Chief Medical Officers) Memos

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