Former Patients

The Former Patients tab in the Patients menu provides access to patients who have been permanently discharged, expired, or are no longer in your care.  OneView considers these patients “former patients”. 

Before viewing the former patient list, you must attest that you are viewing protected health information.  The attestation will only be required once per login.  After you agree to the attestation, a list of former patients with at least one documented encounter in OneView in the last 180 days will be displayed.  The former patient list is sorted alphabetically by last name, then the first name.  The patient’s age, date of birth, and phone number appear below their name. 

To access the former patient's medical records, click on the patient’s details. 

There are some restrictions on former patient’s medical records. The provider can only view encounter notes and care category comments created on or before the last date the physician saw them. Under the Clinical Summary tab of the patient’s chart, the Allergies and Patient History will be read-only, but the Patient History can still be updated when a new note is created. Providers can only add new medication or modify existing prescriptions for 30 days. After 30 days, the Add RX and Edit buttons will not be shown, and the medication list will be read-only.

If the patient has not been in your care for over 90 days, new encounter notes cannot be created in OneView. The “Note” button is hidden. New encounter notes can be started 90 days before today’s date, but once the patient leaves your care, the maximum encounter creation date is 14 days after the last time an encounter note was documented for the patient.

Content on this site is for informational purposes only and does not represent actual patient data.