Dispute Multiple Orders
If “Not My Patient” or “Order Not Given By Me” is selected as the reason for the dispute in the Snappy Order queue, it will automatically initiate a search for more unsigned orders for the patient. If more unsigned orders are found, these orders can be disputed at one time.
To dispute multiple orders at one time:
Step 1: Tap the applicable order
Step 2: Review the details of the order and, if appropriate, tap Dispute
Alternate Option: Select the Dispute icon
Step 3: Select the applicable reason of "Not My Patient” or “Order Not Given By Me” to dispute multiple orders
Step 4: Click Dispute
Note: This will automatically initiate a search for more unsigned orders for the patient.
Step 5: Review the additional unsigned orders and make any appropriate changes, if needed
Step 6: Click Dispute
NOTE: The count displayed to the right of Dispute reflects the number of orders that will be disputed at one time.