Dispute Multiple Orders

If “Not My Patient” or “Order Not Given By Me” is selected as the reason for the dispute in the Snappy Order queue, it will automatically initiate a search for more unsigned orders for the patient.  If more unsigned orders are found, these orders can be disputed at one time.

To dispute multiple orders at one time:

Step 1: Tap the applicable order

Step 2: Review the details of the order and, if appropriate, tap Dispute

Alternate Option: Select the Dispute icon

Step 3: Select the applicable reason of "Not My Patient” or “Order Not Given By Me” to dispute multiple orders

Step 4: Click Dispute

Note: This will automatically initiate a search for more unsigned orders for the patient. 

Step 5: Review the additional unsigned orders and make any appropriate changes, if needed

Step 6: Click Dispute

NOTE: The count displayed to the right of Dispute reflects the number of orders that will be disputed at one time.