Terminate Non-Provider Practice User Access

A physician from the practice or Practice Super User can terminate any non-provider practice user’s limited read-only access to OneView. The ability to terminate a non-provider practice user is available after the physician has completed the practice association process.

To terminate the non-provider practice user, click the “X” icon above the user’s information.

A pop-up window appears to verify the removal of the non-provider practice user.

After the user is removed, the user’s details are removed from the “Practice Staff” section within Practice settings and the user receives an email from no-reply@davita.com that they no longer have access to the practice in OneView. The email is sent to the email address that was associated with the user’s account.

Non-provider practice users inactive for over 90 days will be automatically deactivated.  After 75 days of inactivity, a notification will be sent to inform them that they have 15 days to log in to OneView before their access is deactivated.  If they remain inactive for 90 days, their account is deactivated, and a notification email is sent.

Content on this site is for informational purposes only and does not represent actual patient data.